Frequenlty Asked Questions

Setting up your account takes just a few minutes. Sign up with your name and email address, complete identity verification, and make an initial deposit of USD 250 (or the equivalent in NOK). Once your account is activated, you’ll have full access to the trading dashboard, live market data, and automated tools to help you make informed decisions from your first trade.

We use industry-standard TLS encryption, two-factor authentication (2FA), and offline cold storage to protect your funds. Payments are processed by regulated payment providers, and personal data is handled in accordance with GDPR and strict privacy standards. Your security is our top priority, from registration to withdrawal.

You can request a withdrawal from your account dashboard at any time. Withdrawals are usually processed within 1–3 business days, depending on your chosen payment method. There are no hidden fees; all costs and estimated processing times are shown before you confirm the transaction.

You can start with the minimum deposit and explore all features at your own pace. The platform is designed to be intuitive and secure, with user-friendly navigation, educational resources, and 24/7 support to help you along the way. Once you’ve tried it and feel confident, you can switch to live trading. The choice is yours.

No prior experience is required. Our platform provides guided onboarding, in-depth tutorials, and AI-powered tools to support you at every step. Whether you’re new to trading or experienced, you can learn, practise, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.

Deco

How can we assist you?